Accessibility Statement

1. Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA and to make reasonable adjustments as required by the Equality Act 2010.

2. What we do

• Text that can be resized without loss of content or function.
• Colour combinations chosen for readable contrast.
• Descriptive alternative text for meaningful images.
• Keyboard navigation and visible focus for links, buttons and forms.
• Semantic headings and labelled form fields for screen readers.

3. Known limitations

Some documents supplied by manufacturers may not be fully accessible. We will provide the information in an alternative format on request.

4. Reasonable adjustments

We can arrange large-print quotes, telephone-based ordering and additional time during appointments. Please tell us what you need when you book.

5. Reporting a problem

If you find an accessibility barrier, contact [email protected] or +44 20 7946 0321. We will reply within 5 working days and tell you how and when we will fix the issue.